Avaya IP Office™ Platform overview
The Avaya IP Office™ Platform is a cost-effective telephony system that supports mobile, distributed workforce with voice and video on virtually any device. IP Office is an integrated, modular communications solution that scales up to 3000 extensions and 150 sites in a multisite network with resiliency. Match a deployment model to infrastructure needs from simple appliances to virtualized software in a data center with options in between. Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email, and web chat.The solution combines collaboration software plus multichannel contact centers, networking, routing security and video.
IP Office provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP telephony with trunk support, used in either mode or both concurrently. IP Office has data capabilities built-in, provide routing, switching and firewall protection, between LAN and WAN (LAN2).
In addition to basic telephony services and voicemail, IP Office offers both hard phone and softphone options. Softphone applications are designed to provide flexibility for remote workers and to allow workers to access telephony services, such as making and receiving calls, voicemail, and call forwarding from their computer or mobile device.
IP Office editions
IP Office also offers advanced features such as audio and video conferencing and voice over IP to meet the evolving needs of small, medium, and large enterprises.
IP Office is available in many deployment models based on the size of the enterprise and the features required using one or all the following elements:
• Virtualized IP Office software running in a virtual machine
• Dedicated server
• IP Office 500 version 2 (IP500 V2) control unit
Avaya G-Series Media Gateways
Resilient Solutions for Head Office, Branch Office, and all points in between Avaya G-Series Media Gateways provide a flexible, reliable, and scalable platform for your Avaya communications applications. From the ead office to the smallest branch, Avaya G-Series Media Gateways provide the scalability and configuration options for cost-effective and resilient connectivity. For high volume locations, Gateways can be stacked as required, with a single instance supporting up to 10,000 busy hour call completions. For lower traffic locations, like branch offices at the edge of an enterprise network or locations across a campus environment, Gateways can be flexibly scaled to meet immediate needs with the knowledge that future growth is always an option.
Select from either the G450 Media Gateway for higher volume requirements or the G430 Media Gateway for smaller capacity needs. Both platforms share many of the same capabilities, including common media module cards and the ability to provision an S8300 blade server for robust local communications survivability.
B100 Series Conference Phones
These conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Avaya’s patented OmniSound™ technology helps ensure crystal clear transmission during meetings, so participants don’t miss any of the discussion. Plug-and-play simplicity lets you connect the conference phone to an ethernet cable or phone line. Flexible, advanced features enhance audio, web, and video conferencing environments. Choose from a variety of conference phone models to address the needs of different users in your enterprise.
9600 Series IP Deskphones
Avaya’s flagship line of IP Deskphones offers brilliant audio quality, low power requirements, customizable options, and high performance. The phones feature context-sensitive graphical interfaces and large color touch screens, which deliver increased call control while simplifying the traditional desktop telephone experience.
1600 Series IP Deskphones
For businesses with basic communications needs, 1600 Series IP Deskphones deliver the frequently used features at an attractive price. They are ideal for main locations, branch offices, and call center agent use, and can be deployed alongside other Avaya phones, helping ensure that every employee has exactly the functionality needed. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.
1400 Series Digital Deskphones
Designed to serve the needs of a wide range of business users, the 1400 Series Digital Deskphones combine an attractive and contemporary design with advanced audio technology and productivity enhancing features. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.
IP Wireless Phones
Avaya IP Wireless Phones help promote and enhance user productivity and responsiveness with advanced mobile communications over wireless LANs.